Frequently Asked Question (FAQ)

FAQ ID:  1576 Publish Date: 05/08/2014


Employer/Employee Interaction


Our state requires that issuers process claims during the grace period. How will plans bill for coverage during the FF-SHOP grace period? Issuers continue to bill plans for the grace period month today, and refer employers to collections if there is non-pay.

FF-SHOP QHP and SADP Issuers will not be invoicing any groups with 2015 coverage effective dates. The FF-SHOP will continue to invoice a group during the 31 day FF-SHOP grace period and seek to collect outstanding balances during the grace period.


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